Help Center

HOW CAN WE HELP YOU TODAY?

Get help fast - most answers take under 30 seconds. Start with tracking, then FAQs. If you still need us, the contact form is at the bottom.

FAST ANSWERS

48 hours
For tracking to show up
12-14 days
Delivery time
30 days
To return your order
Quick tip: Tracking updates can take up to 48 hours to appear after shipping

FREQUENTLY ASKED QUESTIONS

Quick answers — most questions solved in 30 seconds

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How do I track my order?

Track your shipment anytime via our tracking page. Updates may take up to 48 hours to appear after your order ships.

Open tracking page →
What are the delivery times?

Standard delivery takes 12-14 business days. Times may vary by location.

View shipping policy →
Can I change my shipping address?

If your order hasn't shipped, we may be able to update it. Contact us immediately with your order number and new address.

Contact support →
How do returns work?

Returns accepted within 30 days. Items must be unused with original tags and packaging.

View refund policy →
Which payment methods are accepted?

All major credit cards, debit cards, and secure payment options shown at checkout.

View payment info →
What info should I include when contacting support?

For faster assistance, include:

  • Order number (from confirmation email)
  • Email used at checkout
  • Brief description of your issue
Contact support →

CONTACT SUPPORT

We are ready to answer all your questions. Whether you need advice or assistance, please contact us directly below!

Email ONLINE
help@cowclothing.com
Phone OFFLINE
Temporarily unavailable due to high volume - Please use email
Hours
Mon–Fri: 10:00 AM – 5:00 PM
Sat–Sun: 9:00 AM – 3:00 PM
Include your order number (if you have one) for faster support